Feature difference - FAQ for Confluence Server vs Cloud
Migration process
Make sure that the Confluence Cloud Migration Assistant (CCMA) is updated to its latest version before proceeding with the migration process.
Use the Confluence Cloud Migration Assistant app to migrate everything you need from Confluence server to cloud. Confluence Cloud Migration Assistant explains in detail the step-by-step process to migrate the required content.
Select the spaces and the users that you want to migrate
With every migrated space the related FAQ will be migrated along with all its related data (terms, letters, metadata, etc)
Each migration has 2 major steps
1 - Migrate Confluence data (Spaces, pages, users)
2 - Migrate FAQ data (categories, questions, answers...)
That's it! A new space FAQ will be migrated.
Features and views differences
In Confluence Cloud, FAQ App is no more based on pages and macros. We are using a new menu provided by Atlassian and we create entities stored in space to list FAQs.
The below table detail the App platform differences.
| Server/DC | Cloud |
|---|---|---|
FAQ Dashbord |
 
| |
FAQ page | ||
FAQ topics and questions |
|
Some features from server/DC are not available yet in the cloud version
Feature | Server/DC | Notes |
|---|---|---|
Suggest questions | With the Data Center and server versions, users can suggest question to be added within the FAQ page. | The feature is yet to be available on Cloud, thus it would not be included in the migration. |
Rate questions | When rating a question on Server and DC, users can leave a comment to be displayed at the bottom of the FAQ page. | On the cloud version, users can only up vote or down vote an answer. To comment, they might use the standard Confluence “Comment” feature. |
We are here to help
If you experience any problems or behavior changes that are unexpected, please do not hesitate to open a support issue