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We are committed to provide you with the best support in the fastest times. To learn more about our response times please consult our service level agreement. You can find below some helpful steps for your support process.

 

 

Have a look on our product documentation and release notes. You will maybe find some information there!

 

Browse the open issues, maybe your problem has been already raised to our attention!

 

 

Nothing found? No problem, just report your bug or feature request here. A member of our support team will follow up with you soon.

Creating issues requiers that you have an account on our JIRA instance. If you don't please create one.

Don't hesitate to provide as with much information as possible (ie. your confluence version, browser version, test scenario, screenshots...)

 

Not familiar with JIRA, don't hesitate to rise your concern via our support email address labsupport@spectrumgroupe.fr

 

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