FAQ features

Owned by Support Team (Vectors)

Last updated: Jan 05, 2015 by Melek Jebnoun

Frequently asked questions (FAQ) Blueprint lets you manage easily listed commonly asked questions, organize them in topics, and answer them. Share best practices, how-to manuals and guidelines Inside your teams and organization. It helps you gather user's feedbacks and contributions to enrich your FAQs.

Key use cases

Product documentation
How-to, Guidelines
Share best practices

VERSION 1

Key features

Manage topics to organize questions by categories and sub categories
Create questions (items) and their answers
Find a question
Submit a new question to the animator
Share your opinion about a question by voting it and adding your feedbacks
Question's opinion statistics

VERSION 2

Key features

Set owners for FAQ to manage content. (FAQ edition is restricted to owners)
Set logo and a description to FAQ
Add topics and questions via a wizard form
Modern FAQs dashboard with easy navigation and preview mode